Interested in becoming a mystery shopper?

Our shoppers have diverse backgrounds and interests but share two important qualities. First, they’re great observers. Second, they know how to separate fact from opinion. If you have excellent communication skills, enjoy analyzing the hospitality experience and look forward to seeing your recommendations implemented, you probably have what it takes to become part of our team.  

How you qualify

Prospective shoppers are interviewed by our staff, must pass a test on our procedures and guidelines, and submit a sample report using our methodology. If there’s a good fit, you’ll be invited to complete a half-day training course. The training is mandatory to ensure that you understand our methodology and conduct mystery shopping evaluations in accordance with our high standards of quality and discretion. Once training is completed satisfactorily, you are eligible to request assignment to any open shop on our job board. An editor will mentor you for the first few shops to ensure you understand the restaurant or nightclub’s goals in terms of service and hospitality.

What we expect

We work with a wide range of restaurants and nightclubs and expect you to complete your shop on an agreed upon day. You must submit an online evaluation report which takes on average 90 to 120 minutes to complete within a two-day timeframe. Invision reimburses shoppers for completed reports within 30 to 60 days via online payment (time varies according to city). Our shoppers are considered independent contractors and may request or decline assignments as they see fit.

To apply

Please send us a work resume or LinkedIn url with a short email cover letter describing:

  • Why you think you will be a good fit for our shopping services
  • Your favorite restaurant or nightclub